Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Scott Dushane, Director of IT at Fairmount Tire, shares how the wholesale tire distributor is using Descartes’ last mile delivery solution to digitize B2B ecommerce delivery operations across five warehouse locations serving customers in California, Arizona, Nevada, and Utah. The cloud-based solution helped the company to complete more stops per route, add between two-to-three additional delivery runs per day and enhance the customer experience by providing customers with real-time, map-based tracking. Dushane remarks, “In our highly competitive industry, Descartes has helped us change the game, propelling our 65-year-old family owned-and-operated company past time-consuming, paper-intensive manual delivery practices and into a high-performing, data-driven, and customer-focused business.”